Service

Shipping

Equipment arrives the way it should leave the workshop: carried in, assembled and levelled by our own team.

01

White-glove delivery & installation — included

Equipment is delivered by our own two-person team, carried to the room, assembled, levelled and packaging removed. Typical lead time is 2–3 weeks in Europe and North America; made-to-order pieces 6–8 weeks.

02

Kerbside delivery — included

For smaller items: mats, accessories and home pieces. Dispatched within 3–5 working days.

03

Scheduled evening slot — $95

Choose a 2-hour window after 6pm. Select it at checkout and our delivery team will call to confirm the time.

04

Scheduling

After you order, our delivery team calls within two working days to arrange a time. Stock status on each product page shows the expected dispatch window: in stock ships in 2 weeks, low stock in 1 week, made to order in 6–8 weeks.

05

Taxes

Prices include VAT (8.1%), shown separately at checkout.